OUR SERVICES

Business &
Operations Advising

An independent, top-to-bottom read on how your venue operates — and a clear plan to improve performance.

PINNACLE BANK ARENA

LINCOLN, NE

OUR EXPERTISE

A complete view of how your venue operates, and where it can do better.

We evaluate the full range of operations and processes your venue relies on to meet its obligations — from the event-day experience to maintenance, repair, and security.
 

Depending on what your venue needs, an engagement can include:

BOK CENTER AND ARVEST CONVENTION CENTER

TULSA, OK

OUR CLIENTS

Trusted Across Sports, Entertainment, and the Public Sector

From professional sports and college athletics to civic centers and convention complexes, these organizations have relied on VSG to assess and strengthen their operations.

  • Acrisure Stadium
  • Angel City FCing
  • Angel of the Winds Arena
  • Angel Stadium / City of Anaheim
  • Berry Center / Cypress-Fairbanks ISD
  • Birmingham Jefferson Convention Complex
  • Cadence Bank Arena and Conference Center
  • CAJUNDOME & Convention Center
  • Caloosa Sound Convention Center & Amphitheater
  • Camping World Stadium / Florida Citrus Sports
  • Cavaliers Holdings / Cleveland Cavaliers
  • City National Grove of Anaheim
  • City of Anaheim
  • City of Evansville
  • City of Orlando
  • City of Tacoma
  • City of Tulsa
  • Cobb County Civic Center
  • Cross Insurance Arena
  • Daily’s Place Amphitheater / Jacksonville Jaguars
  • Edmonton EXPO Centre
  • ExtraMile Arena / Boise State University
  • Ford Field / Detroit Lions
  • Fox Theatre Atlanta
  • Frost Bank Center
  • Gainbridge Fieldhouse / Indiana Pacers
  • Greater Tacoma Convention Center
  • Honda Center
  • Houston Livestock Show and Rodeo
  • Huntington Bank Stadium / University of Minnesota
  • Indiana State Fairgrounds & Event Center
  • INTRUST Bank Arena
  • Iowa Events Center
  • Isadore & Sadie Dorin Forum / University of Illinois Chicago
  • Jerry Richardson Indoor Stadium / Wofford College
  • Keeneland Racecourse
  • The Kentucky Center for the Performing Arts
  • KFC Yum! Center / Louisville Arena Authority
  • Kia Center / Orlando Magic
  • Kyle Field / Texas A&M University
  • Lenovo Center
  • Los Angeles Dodgers
  • Los Angeles Football Club
  • Mayo Clinic Health System Event Center
  • McLane Stadium / Baylor University
  • MetraPark
  • Mississippi Coast Coliseum & Convention Center
  • Moda Center / Portland Trail Blazers
  • Multnomah Athletic Club
  • Mumbai Convention Center
  • Nissan Stadium
  • NRG Park
  • Petco Park / San Diego Padres
  • Redding Civic Auditorium
  • Rocket Arena
  • Sacramento Kings
  • Spectrum Center
  • Stafford Centre
  • T-Mobile Park
  • Tyson Events Center
  • University of California, Berkeley
  • University of Nebraska Omaha
  • University of Southern California
  • Westville Music Bowl
  • Yale Bowl / Yale University
OTHER SERVICES

Explore More Expertise

Business and operations advising is one way we help. Here’s the rest of what we do.

01

Facility Condition Assessment

Know the true condition of your facility, and exactly what to prioritize, fund, and fix next.

02

Pre & Grand Opening Advising

Open ready on day one, with operations built and tested before the doors open.

03

Safety & Security

Practical planning that protects your guests, your staff, and your reputation.

04

Guest Experience Benchmarking

See your venue through your guests' eyes, measured against the standards that matter.

05

Advantage Training

Guest experience, leadership, and team development training that lifts frontline performance—delivered through a VSG partner.

Contact Us

Ready to Lead a Better Venue?

Whether you’re looking to boost performance, sharpen your event strategy, or simply get an honest outside read, we can help. Let’s talk.

THE KENTUCKY CENTER FOR THE PERFORMING ARTS

LOUISVILLE, KY

Information

FAQs

An independent, top-to-bottom evaluation of how your venue operates — from event delivery to maintenance, repair, and security — designed to identify strengths, surface opportunities, and give you a practical plan to perform better.
Operational strengths and opportunities, potential capital improvements, current and potential marketing opportunities, your organizational structure, how your facility and event activity compare to competitors, and your rental structure, including ancillary fees.
We don’t run your venue — we advise you on how to run it better. As independent advisors with no products or services to sell, our recommendations are made solely in your interest.
Yes. Part of the work is identifying the improvements and positioning that broaden your appeal to event producers and strengthen your competitiveness.