OUR SERVICES

INDEPENDENT ADVICE,
ACROSS EVERY DISCIPLINE.

Six independent advisory services, each built on hands-on experience and shaped to your venue’s needs. No products to sell. Just expert guidance you can act on.

CHASE CENTER

SAN FRANCISCO, CA

Our Services

We build lasting relationships rooted in trust, independence, and accountability.

Good management isn’t unique to one type or size of venue. The right principles apply everywhere. Every service we offer is designed to help you reach your goals, whether you measure success in dollars, events, attendance, safety, or experience. Here’s where our clients tell us our expertise matters most.

01

Facility Condition Assessment

A clear-eyed look at the real condition of your building: what needs attention, when, and what it will cost, so you can plan and budget with confidence.

02

Business & Operations Advising

An independent review of how your venue operates, with practical recommendations to improve performance, efficiency, and the bottom line.

03

Pre & Grand Opening Advising

Opening a venue is harder than running one. We help you build, test, and staff operations so you're ready the day the doors open.

BMO STADIUM

LOS ANGELES, CA

COMPLETED PROJECTS
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04

Safety & Security

Strategic readiness planning for everyday security, emergencies, and first-responder coordination, built for the realities of live events.

05

Guest Experience Benchmarking

We evaluate your venue through your guests' eyes and benchmark it against the standards that define a great experience.

06

Advantage Training

Guest experience, leadership, and organizational development training that equips your team to perform, delivered through a VSG partner.

Featured Projects

Proven at venues of every kind.

We’ve advised on operations, openings, safety, and guest experience at venues across professional sports, entertainment, collegiate athletics, and the public sector. Browse the portfolio to see the range of challenges we’ve helped solve.

WHY VSG

We lead as advisors,
not transactional consultants.

Most firms show up to sell something. We show up to help. As former venue operators, we’ve sat in your seat — managing operations, opening buildings, and answering for the results. That’s why our clients treat us as partners, not vendors.

AMERICAN FAMILY FIELD

MILWAUKEE, WI

Contact Us

Let's Find the Right Solution.

Tell us what you’re facing and we’ll point you to the right service, or the right combination. No pressure, no pitch, just a straight conversation about your venue.

ROCKET ARENA

CLEVELAND, OH

Information

FAQs

Six core advisory services: Facility Condition Assessment, Business & Operations Advising, Pre and Grand Opening Advising, Safety & Security, Guest Experience Benchmarking, and Advantage Training (guest experience and leadership development, delivered through a Venue Solutions Group partner).
Either. Many engagements start with a single service — a facility condition assessment or a guest experience benchmark — and grow from there. We scope every engagement to your venue’s needs and never take a one-size-fits-all approach.
All of them — stadiums, arenas, ballparks, performing arts centers, convention centers, and municipal facilities, across every ownership model.
A management company runs your venue; we advise you on how to run it better. As independent advisors with no products to sell, our recommendations are made solely in your interest.